Isolation: The state of being set apart or cut off from others.
Solitude: The state of being alone or solitary, by oneself.
We read from the Fifth Step this morning. You know - the talking to another person Step. Yuck.
People. They're the worst.
I make sure that I am able to be alone some of the time in each day. People drain my energy and solitude recharges me. There is, however, too much solitude. This I avoid.
I share the story often of a man coming over to me after a meeting and asking about something that I had apparently shared the previous week - a job interview or a visit with my parents or some other weighty event. I stared at him blankly, trying to figure out who the hell he was. I didn't recall ever having seen him before. The thing is that he was actually listening when I spoke, a technique with which I was unfamiliar. The listening to someone else part. I was far too busy thinking about what I was going to say as soon as the idiot who was talking quit talking so I could talk.
I figured I had better start paying attention to what I was saying because people were listening to what I was saying. It put a real crimp in my lying, especially because I forgot most of what I had lied about.
One of the aphorisms I strove diligently to apply in the sales game was: Tell them what you're going to tell them. Tell them. Tell them what you told them. The implication here, of course, is that I'm not the only person who does a shitty job of listening. The stuff I sold was complicated enough that if my audience wasn't paying attention all was lost.
I also got good at discerning whether my clients were listening or just waiting for me to stop talking so they could say what they wanted to say. I could see when they were almost holding their breath, saving energy for a big retching out of critical, important, indispensable information that usually had absolutely no bearing on the situation at hand. Didn't matter. I wasn't going to get anywhere until the person got to talk.
Friday, June 26, 2020
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